When you started your business, you probably had no idea what you were doing.
You may have started trying different things, some of which did not work, some of which did. Then, as you found the things that worked, and started bringing in an income, you probably started to develop a repeatable process and refine it over time.
The next step is to write down that process. Get it out of your head and onto paper, because one day, you may need someone else to do it.
In this video, I talk about the importance of getting your business out of your head and onto paper.
EVERY BUSINESS HAS AN INSTRUCTION MANUAL
Absolutely every business has an instruction manual, even yours.
However, only some businesses have a written instruction manual. For most businesses, especially small ones, the instruction manual is in the head of the owner.
You can get to a quarter of a million dollars a year in revenue operating that way, with all the processes and procedures stored inside your head. However, to scale your business beyond 7 figures, you need to get that information out of your head and onto paper.
Of course, it doesn’t have to be real paper. MOBE has long used Google Docs to write out job descriptions and standard operating procedures, and share those documents with a virtual team spread out around the world.
We also have an “intranet” where we store all the documents about how the operation works. Someone on the tech team sets it up, and every staff member gets a login.
IS YOUR INSTRUCTION MANUAL IN YOUR HEAD?
If your business consists of just a few people, you don’t have to get fancy and build a whole “intranet.” You may just share a few documents that describe the procedures that each team member needs to follow.
This way, whenever a team member is doing their job the wrong way, you can reference these documents and notify them that they’re not following the standard operating procedure that they signed off on.
What’s even more important is that when people leave your company and you need to replace them, the procedures don’t leave with them.
If each team member follows their own process and stores that information inside their head, your business will be in trouble every time someone leaves.
At the end of the day, your business is a collection of instructions and processes. To ensure the longevity of your business, get into the practice of transferring this information out of people’s heads and onto paper.
The MOBE Titanium Mastermind goes into more depth on this topic. Members learn how to focus on highly-paid activities and scale their businesses through successive revenue ceilings. To learn more about the Titanium Mastermind, click HERE.